Understanding Overcee Permissions

Introduction Overcee is about delegation, we want you to use it empower your Service Desk, and to achieve this we have developed an incredibly powerful permissions system so that you control who can do what. Unfortunately, with great power comes great complexity (or something like that), and it would be all too easy to make…

Set Client KMS Server

Introduction Many large sites deploy a Key Management Service (KMS) to manage the activation of Microsoft products including Windows and Office. Windows devices know to find this server via a service (SRV) record in your DNS, however occassionally this process fails and a product needs to be shown the KMS server manually. This tutorial will…

Introducing Overcee

What is it? A complete Microsoft Windows endpoint management suite with a friendly web UI. Overcee is designed as an answer to the question: how can I delegate computer management tasks to my service desk without compromising security? A question asked by many modern IT Service Desks, where first-line fix rates have to contend with…